In the rising data industry, there are various trending & new job profiles that you might not be aware of. One of these profiles is Operations Analyst. In this article, we’re going to discuss the role of an operations analyst and their tasks in a company.
An operation analyst is a data professional who performs problem solving analytics procedures in a company and creates goal-oriented strategies in order to implement growth. the role of an operations analyst includes managing data, client communication and reporting, business processes and analytics.
Operations analyst work directly with the client and act as a bridge between the company and the client. They are responsible with client onboarding, requirement gathering, handling tasks allocation within the company, figuring out the best process and strategies to deliver the project and drive growth into the client’s business.
The role of an operations analyst is somehow similar to that of a data analyst but both have some minor differences because of their responsibilities. Similar to a data analyst, the profile of an operations analyst is a reputed one and earns a high-paying salary package across top companies.
Tasks of an Operations Analyst
No matter which industry you’re working in, the tasks of operations analysts are not very different from one another in different companies. Here are a few common tasks that an operations analyst perform in their respective companies:
1. Acting as a bridge b/w Company & Client: These data professionals are the one who have both technical as well as operational knowledge about the company. They work directly with the clients starting from the onboarding process, gathering requirements for the projects, and bridging the gap between the client and technical teams at the company.
2. Research & Analysis: Similar to a data analyst, operation analysts are the professionals who research & validate the client business in order to start the project and do deep analysis of the client’s needs and their scope in the market. They, then create appropriate strategies for the business and help the clients/customers in their business growth.
3. Business Analytics: Just like business analysts, the operations analyst works to find KPIs for the business and works in collaboration with all the teams including branding, marketing, technical, finance, and others. They choose out the best performing strategies and eliminate the least performing, hence causing the business growth.
Tools & Technologies For Operations Analyst
Understanding with the tasks of an operations analyst, the skill sets are not very much different from that of a data analyst. An analyst, whether they be a data analyst, delivery analyst, or operation analyst, they need to have some basic & common skills and knowledge of some tools & technologies that can land you a 6-figure monthly salary package.
Here are a few tools & technologies that one must need to learn in order to start their career as an operations analyst:
1. Programming Language (Python or R Language)
2. Python Libraries (Numpy, Pandas, Matplotlib, and Seaborn)
3. Microsoft Excel (Basic & Advanced)
4. Structured Query Langauge (SQL)
5. Business Intelligence Tool (Microsoft Power BI or Tableau)
Apart from these tools & technologies, an operation analyst must have good communication skills so that they don’t face any problem while working as a bridge between client & company.
They must have good knowledge of recent trends, marketing strategies, keywords, and must be willing to take a deep dive into the market research.
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